Privacy Policy

1. Introduction

PPC Agency Birmingham is a trading style of The Lead Alchemists Agency Ltd, registered at 64 Baker Street, London, England, W1U 7GB. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, www.ppcagencybirmingham.co.uk.

2. Data Controller Information

The Lead Alchemists Agency Ltd is the Data Controller for the purposes of data protection laws, including the UK GDPR. For any data protection inquiries, please contact us at info@ppcagencybirmingham.co.uk.

3. Types of Data Collected

We collect information directly from you through our contact forms on the Website. The data collected includes:

  • Name
  • Phone Number
  • Email Address
  • Free-form Message (any additional information you choose to provide)

4. How We Use Your Data

We use the personal data collected for the following purposes:

  • To Respond to Inquiries: To contact you following your inquiry submitted through our Website.
  • Marketing Communications: We may follow up with you or send newsletters after your inquiry if you have consented to receive marketing communications.
  • Customer Management: For those who become customers, we retain your information to keep in touch and serve you while you remain a customer.

5. Legal Basis for Processing Data

The legal bases we rely on to process your data include:

  • Consent: We rely on your consent to contact you for marketing purposes. You can withdraw your consent at any time.
  • Contractual Necessity: To respond to inquiries or fulfill our obligations to you as a customer.
  • Legitimate Interests: For our legitimate business interests in responding to your inquiry and maintaining customer relationships.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. For customers, data will be retained while you remain a customer and for a reasonable period thereafter to comply with legal obligations.

7. User Rights

Under the GDPR, you have rights regarding your personal data, including:

  • Right to Access: Request access to your personal data.
  • Right to Rectification: Request corrections to inaccurate data.
  • Right to Erasure: Request deletion of your data in certain circumstances.
  • Right to Object: Object to processing for direct marketing purposes.
  • Right to Withdraw Consent: Withdraw consent for processing at any time.

8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and where appropriate, notified to you by email.

10. Contact Information

For any privacy-related inquiries, please contact us at info@ppcagencybirmingham.co.uk.